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Wickham Security Meet & Greet

Wickham Security Meet & Greet

Wickham Security customers were given a chance to air their views on the take-over of the company by the On Call Group during a day of informative sessions in Bromley.

On Call Group Chairman Michael Vry invited customers to drop-in sessions at the Bromley Court Hotel to discuss any concerns or reservations they might have since the former family-run business was absorbed into his group.

The move came as part of £8.2 million worth of acquisitions in the last 2-3 years.

The event was a huge success with around 30 customers attending – all who left understanding that On Call Group had had to step in to keep the business going after the former owners took a back seat due to retirement.

Micheal Vry, On Call chairman said: “The family who ran Wickham Security did a fantastic job and it is a business we were happy to take over.

“We realise there have been some concerns, as you would expect with the country’s fastest growing independent alarm company taking over a local concern, but we are listening, and we are here to help”.

Among the major issues raised were:

Mr Vry added: “There are also teething issues when you acquire a new business – especially one so popular locally as Wickham is.

“There will be people who feel we did make mistakes when we took over and we hold up our hands if we didn’t do everything as people would have liked – but we are working hard to put these things right.

“Please talk to us if you have any concerns. Our offices and our phonelines are open and supported by our on call engineers 24 hours a day.”

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